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Welcome to hip. modern design for the home.
Hip’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Hip anytime you interact with Hip, such as when you visit our website, when you purchase Hip products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Hip, and we go to great lengths to protect it.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. If you do not want Hip to keep you up to date with news and the latest information on products and services click simply call or email Hip and we’ll update your personal contact information and preferences.
There are a number of situations in which your personal information may help us give you better products. For example:
-We may ask for your personal information when you’re discussing a service issue on the phone with an associate, assisting with product warranty, participating in an online survey, or purchasing a product.
-When you interact with Hip, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Hip products you own, such as date of purchase and information relating to a support or service issue.
-We also collect information for market research purposes — such as your occupation and where you use your furniture — to gain a better understanding of our customers and thus provide more valuable service.
-We may collect information regarding customer activities on our website, www.ubhip.com. This helps us to determine how best to provide useful information to customers and to understand which parts of our website and products are of most interest to them.
-We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Hip’s products.
Hip takes your privacy very seriously. Hip does not sell or rent your contact information to other marketers.
To help us provide superior service, your personal information may be shared with legal entities within the Hip group of furniture stores locally, who will take steps to safeguard it in accordance with Hip’s privacy policy.
There are also times when it may be advantageous for Hip to make certain personal information about you available to suppliers of Hip furniture or that perform work for Hip to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Hip’s policies, except if we inform you otherwise at the time of collection. For example, when you purchase furniture, you may authorize Hip and its supplier to exchange the information that you provide during the purchase necessary to carry out a delivery service. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Hip website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Hip takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Hip has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by calling, faxing or visiting our website, www.ubhip.com. You can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us.