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Welcome to hip. modern design for the home.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. If you do not want Hip to keep you up to date with news and the latest information on products and services click simply call or email Hip and we’ll update your personal contact information and preferences.
There are a number of situations in which your personal information may help us give you better products. For example:
-We may ask for your personal information when you’re discussing a service issue on the phone with an associate, assisting with product warranty, participating in an online survey, or purchasing a product.
-When you interact with Hip, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Hip products you own, such as date of purchase and information relating to a support or service issue.
-We also collect information for market research purposes — such as your occupation and where you use your furniture — to gain a better understanding of our customers and thus provide more valuable service.
-We may collect information regarding customer activities on our website, www.ubhip.com. This helps us to determine how best to provide useful information to customers and to understand which parts of our website and products are of most interest to them.
-We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Hip’s products.
Hip takes your privacy very seriously. Hip does not sell or rent your contact information to other marketers.
There are also times when it may be advantageous for Hip to make certain personal information about you available to suppliers of Hip furniture or that perform work for Hip to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Hip’s policies, except if we inform you otherwise at the time of collection. For example, when you purchase furniture, you may authorize Hip and its supplier to exchange the information that you provide during the purchase necessary to carry out a delivery service. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Hip website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Hip takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Hip has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by calling, faxing or visiting our website, www.ubhip.com. You can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us.